Student Resource Center

Frequently Asked Questions

	Where do I find the Validation Code to register my QuickBooks license?
	"My validation code says its invalid":
	Error Messages
	How can I resolve technical issues with the QuickBooks product?
	Check Order Status
	Looking for personal training options?
	I need to order one 2011 Student Guide for my class.
	Interested in purchasing a QuickBooks license at an academic price?
	What is the difference between an "Academic Version" and a "Non-Academic Version" of QuickBooks?
	How do I install the exercise file from the CD included with my Student Guide to my hard drive?
	How do I restore the exercise file (qblesson.qbb) from my hard drive?

Where do I find the Validation Code to register my QuickBooks license?
Please call the registration team at 888-246-8848 (option 3).

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My validation code says its invalid:
Go to www.quickbooks.com/support. Select the product you are using and key word search Validation Code Incorrect for the fix.

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Error Messages
Look up your error message at www.quickbooks.com/support for the fix. The QuickBooks Help menu and the Intuit Community are also valuable resources. Academic software is not eligible for live technical support.

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How can I resolve technical issues with the QuickBooks product?
If you are having difficulty or QuickBooks will not open try uninstalling then reinstall using Intuits download link rather than installing from the CD. Click Here to locate your version and download.

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Check Order Status - Click Here

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Looking for personal training options?
Click Here to go to Intuits Training & Learning website.

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I need to order one 2011 Student Guide for my class.
Click Here to order online.

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Interested in purchasing a QuickBooks license at an academic price?
Click Here to order online.

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How do I install the exercise file from the CD included with my Student Guide to my hard drive?
Follow these steps:

1. Insert the CD into your computers CD-ROM drive.
2. From the Windows Start menu, choose Run.
3. Type Explorer, and then click OK.
4. From Windows Explorer, select you hard drive (usually c:).
5. From the File menu, choose New, and then choose Folder.
6. Type Qbtrain, and then press Enter.
7. Select your CD-ROM drive containing the exercise file (usually d: or e:)
8. Select qblesson.wbb.
9. Drag qblesson.qbb to the Brain folder on your hard drive.

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How do I restore the exercise file (qblesson.qbb) from my hard drive?
Follow these steps:

1. From the File menu in QuickBooks, chose Restore. QuickBooks displays the Restore Company Backup window.
2. In the "Get Company Back From" section of the window click Browse and select your c:\QB Train directory.
3. Select qblesson.qbb file and then click Open.
4. In the "Restore Company Backup To" section of the window, click Browse and select your c:\QBTrain directory.
5. In the File name field of the Restore To window, type lesson number and then click Save.
6. Click Restore.

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